Terms and Conditions

Thank you for visiting the Café de Cuba website. Use of this website constitutes your agreement to be bound by these terms and conditions.

Delivery Method and Timing

Subject to stock availability goods are dispatched within 48 hours. In order to keep your costs to a minimum delivery method is via postal service.

Estimated time of deliveries:

Ireland 1-3 working days
UK 5-7 working days
Rest of World 7-10 working days.

Refund and Return Policy

In the event that your goods are damaged in transit please return the goods within 14 days. The goods will promptly be replaced and any additional agreed costs incurred by you will be reimbursed.

In the event that your goods are lost in the postal service every effort will be made to locate the package and if not located, your order will be replaced.

If you are unhappy with the quality or condition of our goods, please return within 14 days for a full refund or replacement.

To return your order, ensure the contents are securely packaged, enclose your name and address and forward to:

Café de Cuba
Unit 9 Naas Road Business Park
Muirfield Drive
Naas Road
Dublin 12
Ireland

Payment

Payment can be made online with Visa, Mastercard, Laser, Maestro, JCB, Visa Delta, Visa Electron. Offline payments including, Cheque, Postal order and Bank Transfer (made payable to Café de Cuba) can also be made. Upon clearance of your payment your order will be dispatched.

Corporate clients can avail of a credit account subject to trade references and application approval.

Product Availability

In the event that an item is out of stock, you will be notified as soon as possible and will be provided with the following options:
1) Substitutions of the product.
2) Await stock availability.
3) Be given a full refund.

Product Images

Every effort has been made to ensure that the product images accurately reflect the product being sold. This may vary on occasion and is due to circumstances beyond our control.

Alcohol and Tobacco

We are unable to offer services for the shipping of alcohol or tobacco products to any countries outside of Ireland. This means that items such as gift hampers containing rum or cigars can only be sold within the Republic of Ireland. Alcohol and Tobacco can only be sold to persons 18 years or older.

Privacy Policy

Your privacy is of utmost importance to Café de Cuba. The information you provide will only be used by Café de Cuba for the purposes for which it was collected. Information may be used for statistical and analytical analysis or marketing and administrative purposes. Information will not be shared with any third party unless agreement and consent has been given.

Disclaimer

All care has been taken to ensure that information on this website is accurate. Café de Cuba do not accept any liability to any person for the information or advice that is provided on this website.